Frequently Asked Questions

Everything you need to know about your Sleeper shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that sale items are final sale.

How do I care for my luxury garments?

To maintain the quality of our fabrics, we recommend professional dry cleaning or hand washing in cold water with a gentle detergent. Always air dry away from direct sunlight.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery location.

Can I change or cancel my order after it has been placed?

We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate any changes or cancellations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.